Adjudicators and bias. In this Article we are going to examine how Adjudicators can avoid accusations of being biased against one party in the Adjudication process.
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A quick check of Collins Dictionary gives us a definition of bias.
Bias is a tendency to prefer one person or thing to another, and to favour that person or thing.
In adjudication this would mean that the Adjudication has a tendency to prefer one party over another. So for example, an Adjudicator might instinctively favour the small tradeperson versus the large multi-national contractor.
So what happens if an Adjudicator issues a decision and one party feels they have been biased against them. Well, the losing party must still abide by the Adjudicators decision. But they can bring the dispute to Arbitration or to the courts process. They can set out as one of their arguments that the Adjudicator has been biased. Its difficult to prove however and the dispute will still be judged by its merits.
Well in practice no. Adjudication leads to an interim decision and the decision is 100% enforceable. A losing party cannot be allowed to subjectively decide there was bias and refuse to comply with the decision. Otherwise, the entire point of Adjudication being a fast, affordable means to solve disputes while keeping construction progressing would be lost. The losing party must still go to Arbitration or the courts process to have the dispute assessed again.
So Actual bias is very easy to understand. Its when the Adjudicator is very favourable to one side. In practice this is very hard to prove because you would actually have to have a ‘smoking gun’.
Apparent bias is when you can prove that the classic ‘objective person’ walking by and being asked whether they see bias would answer in the affirmative. So, the Adjudicator could actually be thinking they are not bias but in fact there is bias but they might not even recognise it.
It is easy to prove clear bias. Say for example an Adjudicator refuses the responding party to issue additional information but allows the referring party to do so. Its objectively not fair.
However proving subtle bias is more difficult. If an Adjudicator consciously or subconsciously does not like a person or company they can favour the other party and it is almost impossible to prove.
Obviously if an Adjudicator knows one of the parties they should disclose this fact before accepting the nomination. They will most likely not be accepted as the Adjudicator. If an Adjudicator fails to disclose all relevant information regarding bias then it leaves them open for later accusations. If the Adjudicator met the referring party three years previously at an awards event they should mention it. Otherwise post decision the losing party could brandish a photo from said event and embarrass the Adjudicator.
If the Adjudicator has been involved in a previous Adjudication with one of the parties or has worked with one of the parties they need to disclose. See Fileturn Ltd v Royal Garden Hotel  (TCC), Eurocom Ltd v Siemens Plc  (TCC), Harding v Paice 2015 (TCC)
A wise Adjudicator keeps all communication formal and in writing and avoids any phone calls with just one party to avoid accusations of bias.
An Adjudicator needs to keep all communication between parties open and transparent. So for example, the Adjudicator must never communicate with one party alone, they must always copy in the other party. Otherwise they are leaving themselves open for accusations of ‘side-dealing’.
So an Adjudication should keep all communication in writing and copy in the referring party and responding party. An Adjudicator should rarely if ever ring one of the parties. There is no real need to either – emails are the easiest way to answer questions and keep everyone informed.
Its important to note that even a phone call to one party only might not give rise to bias being proven. But the whole point is to be ultra conservative and careful so you avoid needless accusations.
See Discain Project Services Ltd v Opecprime Development Ltd 2001 (TCC) and Makers UK Ltd v Camden  (TCC)
Harding v Paice 2015 (TCC) – bias was proven because the nominated Adjudicator was involved in previous adjudications with one party.
Fileturn Ltd v Royal Garden Hotel  (TCC) – the losing party discovered the nominated Adjudicator used to work for the winning parties claim consultancy firm. After investigation Bias was not proven.
Makers UK Ltd v Camden  (TCC) – the referring party rang an Adjudicator to check if he was available before referring the dispute. Again Bias was not proven.
Discain Project Services Ltd v Opecprime Development Ltd  (TCC) – Bias was proven when the Adjudicator took several phone calls from one party.
Eurocom Ltd v Siemens Plc  (TCC)- Bias was proven when it was found that there was a strong financial relationship between the Adjudicator and one of the parties.